Legal

section 1- What do we use your information for?

At the time of sale, customers information is collected such as your name, address, email address and possibly measurements pertaining to sizing.  Upon browsing our store your computer's internet protocol (IP address) is stored in order to provide us with information that helps us learn about your operating system and browser. If subscribed to our mailing system, email marketing may be used to send you emails regarding store news and events, updates, products and promotional offers with your permission granted.

section 2- Consent & Mailing List

Customers provide consent upon transaction and email subscriptions. In order to complete a sale, the process of verifying credit card information, arranging delivery or returning a purchase will be required.

Customers may wish to join out mailing list. Upon submitting their email address you are indicating that you want to be contacted regarding promotions, offers and events at Atelier Volpe. Our mailing list is private and is not shared with anyone outside of Atelier Volpe's staff.

To decline from our mailing list and withdrawal your consent you are able to email us at contact@ateliervolpe.com with subject heading "Unsubscribe" and we will remove you from our mailing list.

section  3- Changes and updates to Terms of Use

Atelier Volpe may in its discretion change these Terms of Use at any time without any prior notice or consent to customers by posting the changed Terms of Use on our website. Changes will be effective immediately.  It is your responsibility to check the Terms of Use for any revisions to information collected, how we use it, and under what circumstances-if any and we use and/or disclose of it. By using our website after these Terms of Use have been changed, you signify your acceptance and agreement to the updated Terms of Use. You may not change, supplement or amend these Terms of Use in any manner.

section 4- Disclosure

Customers information may be disclosed only if required to by law for violation of our Terms of Service.

section 5- Shopify

Your data is stored by our host through Shopify's databases and the general Shopify application. This host is an e-commerce platform that enables our store to provide sales and services to you. They store your data on a secure server behind a firewall. You may also want to read Shopify's Terms of Service or Privacy Statement.

section 6- Fraud and Security

Atelier Volpe reserves the right to co-operate with local, provincial/state, national and international authorities in investigations of inappropriate or unlawful activities. This may require the disclosure of personal information. We may also report to other organizations about improper or unlawful activities relating to those conducting such improper or prohibited activities. We remind all users that they are liable for the truth and completeness of information they transmit to ateliervolpe.com

Reasonable precautions are taken to protect your personal information that follow industry best practices to ensure it is not inappropriately lost, misused, accessed disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DDS requirements and implement additional generally accepted industry standards.

 section 7-Third Party Services

Third party services  are used to generally collect, use and disclose your information to the extent needed to allow them to perform the services that they provide to us.

In some cases there are certain third party service providers such as payment gateways and other payment transaction processors that have their own privacy policies (recommended to read) in regards to the information required for your purchase-related transaction. There may be certain third party service providers that are located in or have facilities elsewhere with a different jurisdiction than either you or us. Electing to continue with transactions involves the service of a third party provider whereas  your information may be subject to the laws of the jurisdiction (s) in which that service provider or facilities are located.

Example: A customer located in Canada and processed payment by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under the United States legislation, including the Patriot Act

When a customer leaves our store's website or is redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms of Service.

section 8-Cookies

 Atelier Volpe uses cookies to save and retrieve information about your visit to our website. The cookies on our website detect you as a number.

Here are the following categories of cookies that may be set in your browser: 

Strictly Necessary Cookies:

These cookies are what enable customers to navigate themselves on the website and use its features. A registered cookie is a unique identifier given to each registered user and is used to recognize you through their visit and return visits.

Performance Cookies:

These cookies obtain information to  analyse how visitors use our site. These cookies do not obtain information that identifies you. All information that these cookies collect is anonymous and is only used to improve how our site works. Google Analytics Cookie allows us to mirror the actions of a user throughout their visit on our site.

Functional Cookies:

These cookies allow websites and applications to remember settings and links you have clicked on that provide enhanced, more personal features. Atelier Volpe may use information collected from these cookies to identify user behavior and to see content based on your profile. These cookies do not track your browsing activity on other websites and do not gather any further information about you that could be used for advertising or to recall location history outside our site.

Analytics Cookies:

For relativity purposes, we use wen analytics services to stay up to date and help us understand how people use the site. It it used to recognize your browser or device a to evaluate if it is a return visit or initial. It is used to see what has been clicked on and how you found us. With such information, it remain anonymous and only used for statistical purposed, as it helps us analyse patterns of user activity and to develop a better user experience.

Web analytics and data cookies cannot be used to identify you and do not contain personal information about you or pertaining to you.

section 9- Age of consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given u your consent to allow any of your minor dependents to us this site.

section 10- Links

Clicking on link from our store may direct you away from our website. Atelier Volpe is not responsible for the privacy practices of other sites and encourages you to read their privacy statements.

Google analytics: Our store uses Google Analytics t help us learn about who visits our site and what pages are being looked at.

section 11- Contact

Feel free to contact us by email at contact@ateliervolpe.com for any questions.